Privacy Policy

This policy explains what personal data PixAlt collects, how we use and protect it, and the choices and rights you have over your information.
privacy Decorative header shapes

Last updated: 30 June 2026

PixAlt ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and disclose information when you visit our website, use the PixAlt software, or engage our creative services. We handle your data in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

a. Information you provide

  • Contact details — name, email address, and phone number when you fill out our contact form, book a service, or create an account.
  • Account & billing information — login credentials and payment-related details when you subscribe to a plan.
  • Content — photos, videos, and other files you upload to the PixAlt platform or share with us for a project.
  • Communications — messages, enquiries, and feedback you send us.

b. Information collected automatically

  • Device and browser information, IP address, and general location.
  • Usage data such as pages visited, features used, and time spent on the Platform.
  • Cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Platform and our services;
  • Process subscriptions, bookings, and payments;
  • Respond to your enquiries and provide customer support;
  • Deliver, edit, store, and share your photography and project content;
  • Send service-related notices, updates, and (where you consent) marketing communications;
  • Improve and secure our Platform, and prevent fraud or misuse;
  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data on the basis of your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations. You may withdraw consent at any time where processing relies on it.

4. How We Share Information

We do not sell your personal data. We may share it only with:

  • Service providers — trusted third parties who help us operate (e.g., hosting, cloud storage, payment processing), bound by confidentiality obligations;
  • Legal authorities — where required by law, court order, or to protect our rights;
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Storage & Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. While we strive to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal data only as long as necessary for the purposes described in this Policy or as required by law.

6. Cookies

Our website uses cookies and similar technologies to enable core functionality, remember preferences, and analyse usage. You can control or disable cookies through your browser settings, though some features of the Platform may not function properly as a result.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your data, where permitted;
  • Withdraw consent to processing;
  • Object to or restrict certain processing.

To exercise any of these rights, contact us using the details in Section 11.

8. Children's Privacy

Our Platform and services are not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to third-party sites (such as embedded maps or payment gateways). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated through the website or by email.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: